Pay Per Click terminology explained

One of the issues I have when performing account management with PPC clients is trying to explain to them PPC terminology. It’s very easy for people in the industry to assume that our clients know exactly what we are talking about when describing results and account performances. So below is a brief glossary of terms which I frequently offer to clients.

Impressions The number of times your advert appears on a web page
Click The number of times your advert has been clicked on
CTR The rate at which your advert has been clicked upon per impression (impressions/clicks)
Conversions The number of time a particular goal has been reached on your site. This is defined in your conversion code
CPC Cost Per Click. That amount it cost you each time a click has been made
CPM Cost Per Mille. This is a cost per thousand impressions
PPC Pay Per Click. Type of internet advertising
Google AdWords A Google product allowing to advertise on Google or the Google network
Google AdSense A Google product allowing adverts to be shown on a site
CPA Cost Per Action. This is a measure on the amount it cost for a conversion to be made.
Google Analytics A Google product which displays data gathered about your site and its traffic, e.g. the number of visitors per day
Ad text The text advert which appears on the Google sponsored links
Google ranking The position you appear on the sponsored links
Traffic The amount of visits
Bounce Visitors who only visit one page of your site per session
Bounce rate The amount of bounced visits per total visitors
Google Quality Score A scoring system on your keywords to measure the relevancy to the advert and URL destination
Tracking code Code which sends data to either Google AdWords or Analytics, allowing you to view certain metrics
Call to action An action on your site which requires user input. This could be an enquiry form or a telephone number
USP Unique Selling Point
Negative keywords Ensures your ad doesn’t show for any search including that term
Keywords A word or phrase which, when searched for, triggers an advert
Broad matching Allows your ad to show for searches on similar phrases and relevant variations
Phrase matching Allows your ad to show for searches that match the exact phrase
Exact matching Allows your ad to show for searches that match the exact phrase exclusively

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